SEOasis (“we,” “us,” or “our”) operates the website seoasis.io and provides ecommerce SEO and AI visibility services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.
1. Information We Collect
Information You Provide Directly
We may collect personally identifiable information that you voluntarily provide when you:
- Fill out a contact form or request a consultation
- Schedule a call through our booking system
- Subscribe to our newsletter or marketing communications
- Enter into a service agreement with us
- Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, company name, website URL, job title, and billing information.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Referring URL and pages visited
- Time and date of your visit
- Time spent on pages and click patterns
- Device type and screen resolution
2. How We Use Information
We use the information we collect for the following purposes:
- Service delivery: To provide, maintain, and improve our SEO and AI visibility services
- Communication: To respond to inquiries, send service updates, and provide client support
- Marketing: To send promotional materials and information about our services, where you have opted in to receive such communications
- Analytics: To understand how visitors use our website so we can improve the user experience
- Legal compliance: To comply with applicable laws, regulations, and legal processes
- Business operations: To manage billing, accounting, and internal administration
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your web browser.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Functionality cookies: Remember your preferences and settings
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.
4. Third-Party Services
We use the following third-party services that may collect information about you when you visit our website:
- Google Analytics:We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.
- Google Tag Manager: We use Google Tag Manager to manage and deploy marketing and analytics tags on our website. Google Tag Manager may collect your IP address and data related to tag firing.
- Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our website through session recordings and heatmaps. Clarity collects usage data including clicks, scroll behavior, and mouse movements. For more information, see the Microsoft Privacy Statement.
- Calendly: We use Calendly to allow visitors to schedule consultation calls. When you book a meeting, Calendly collects information you provide such as your name, email address, and any notes. See Calendly's Privacy Policy for details.
- Wistia: We use Wistia to host and embed video content on our website. Wistia may collect viewing data and technical information about your device. See Wistia's Privacy Policy for details.
We do not control the data collection practices of these third-party services. We encourage you to review their respective privacy policies.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service providers: With trusted vendors who assist us in operating our website and conducting business, subject to confidentiality obligations
- Legal requirements: When required by law, subpoena, or other legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Protection of rights: To protect the rights, property, or safety of SEOasis, our clients, or others
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:
- Client data: Retained for the duration of the service relationship plus 3 years for legal and accounting purposes
- Website analytics data: Retained for up to 26 months as configured in our analytics platforms
- Contact form submissions: Retained for up to 2 years unless you become a client
- Marketing communications: Your email address is retained until you unsubscribe
When personal information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Opt-out: Unsubscribe from marketing communications at any time
- Data portability: Request your data in a structured, commonly used format
- Objection: Object to the processing of your personal information in certain circumstances
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us at:
SEOasis
Email: mike@seoasis.io
Website: seoasis.io